Welcome to Ali Phones, a technology website that provides a wide range of smartphones, tablets, and other electronic devices. This delivery policy outlines the rules and guidelines that govern the delivery of products purchased on the Ali Phones website (the "Website"). By placing an order on the Website, you agree to be bound by this delivery policy.
1. Shipping
1.1 We offer free standard shipping on all orders within the continental United States. Please allow 3-5 business days for delivery.
1.2 We also offer expedited shipping for an additional fee. Please refer to the shipping options at checkout for more information.
2. Delivery Time
2.1 We strive to deliver your order as quickly as possible. However, delivery times may vary depending on the shipping option you choose, as well as your location.
2.2 We are not responsible for any delays in delivery caused by events outside our control, such as natural disasters, inclement weather, or carrier delays.
3. Order Tracking
3.1 Once your order has been shipped, we will provide you with a tracking number via email or through your account on the Website.
3.2 You can track your order using the tracking number provided.
4. Delivery Issues
4.1 If you have not received your order within the expected delivery time, please contact us immediately.
4.2 We will investigate any delivery issues and work with you to resolve them as quickly as possible.
5. International Shipping
5.1 At this time, we only offer shipping within the continental United States.
5.2 We do not offer international shipping.
5. Returns and Refunds
6.1 If you are not satisfied with your purchase, you may return it for a refund, exchange, or store credit within 30 days of the delivery date.
6.2 To initiate a return, please contact us to obtain a return authorization number.
6.3 The returned product must be in its original condition and packaging, and must include all accessories and documentation.
6.4 The customer is responsible for all shipping costs associated with returns, unless the product is defective or the return is due to an error on our part.
6.5 Refunds will be processed within 7 business days of receiving the returned product.
6. Changes to this Delivery Policy
7.1 Ali Phones may update this delivery policy from time to time by posting an updated version on the Website.
7.2 Your continued use of the Website after any such changes constitutes your acceptance of the new delivery policy.
